There are countless pest control companies out there, especially in Central Florida. How can one possibly decide who is reputable and who is out to make a quick buck? Over the years, we have heard countless stories from our customers about pest control companies they allowed into their homes that proved untrustworthy or unqualified. To ensure you are making the right decision when hiring any service professional, there are some things to look for:
A good standing with the Better Business Bureau is a great sign. This is voluntary, self-regulation that provides an honest outlet for customers to share their experiences, both good and bad, with the company. The business can use this feedback to highlight strengths, fix problems in their practices and resolve any issues that are brought to its attention.
When you allow a company access to your home, it is necessary that the service member has a clean record and has been heavily screened before they make it to your doorstep. For example, all employees at Falcon Lawn & Pest must undergo a through background check and drug free screening. The safety of our employees and our customers is our top priority so mandating these checks is necessary for any company you are considering.
Another thing to look for are any licenses, certifications and industry associations that the company may hold. Maintaining licenses and certifications not only show that the company is observing safe practices but that employees are thoroughly trained and educated on the most up to date technology, products and techniques. Also, are they members of any industry specific groups? It’s easy to overlook this but it is important for businesses to be involved with organizations in their industry because many have strict standards that members must abide by.