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Orlando Office: 4062 S Goldenrod Rd, Orlando, FL 32822-5623

Wildwood Office: 3100 NE 37 Place, Wildwood, FL 34785-7822

Orlando: 407-281-8815
Winter Park: 407-628-8420

Kissimmee: 407-396-1112

Clermont: 352-243-1110
The Villages: 352-689-0050

While I can't speak to their actual lawn/pest control service, I owe a debt of sincere gratitude to the cust svc & genuine act of kindness I received from one of the employees at Falcon (and honorable mention to her co-worker, Tammy or Tammi?) both of whom assisted me over emails and esp w/ JOANNE on the phone several times in one day. Even though I am not a customer, she went above & beyond to simply help me out of a jam w/ an unidentified critter I'd mistakenly thought was a rodent on my front porch and which she and her colleage, thru pics I emailed them (something I also made mistakes with but she didn't give up on me :) ultimately determined was actually a BAT! I never saw a bat before; had no idea they were the size of mice and in my irrational state and panic-stricken fear of mice had this poor thing trapped. I didn't want to leave it there and she couldn't provide a service for me but she gave me MORAL SUPPORT and stayed on the phone w/ me while I freed this poor trapped bat. In my defense, at first I just thought I was covering a dead mouse :( Then it came back to life but I still thought it was a mouse so I kept a box on it :( Once I knew it wasn't a mouse tnx to the time devoted by Joanne & Falcon I felt awful & immed wanted to let it out...Anyway, the point is THANK YOU JOANNE!! FALCON services the condo's grounds where I'm currently staying, not by choice, just stuck here, w/ a jungle of FLA creatures all around me incl snakes and an ant infestation inside & out I can't afford to treat w/ more than bug spray, but if I can save up enough, they'll be my first call. They were professional, quick, efficient, friendly, even before Joanne was on the case to let me know there was nothing they could do about my unusual situation. Turns out they were WRONG :) Joanne, you (and ur colleague) are my heros and esp your kindness & patience on the phone w/ me won you a future customer. And for the record I have another review on here about a pest control svc in ORL and it ain't pretty so I mean that :) BTW there's an even bigger bat crawling around out on my front porch right now. I didn't even flinch :) which is what reminded me to finally post this long overdue review! Hopefully he'll eat all the ants! Sincerely Marisa Gewirtz

marisa gewirtz

20:52 15 Aug 19

Update: We had some serious problems with our lawn as the photos would indicate. Initially, I was very disappointed because my research suggested that Falcon was my best choice for economical, quality lawn service. The first few months of service were great and then the problems occurred. It took a while to reach upper level management, but once this happened, good things started to happen again. In fact, we discovered that the owner, Mr Louis Witherington, takes any deficiencies in the quality of his service very seriously. He became personally involved and proffered a treatment plan that would ensure a lawn that appropriately displayed the company distinction among lawn care providers. Photos show improvements in a couple months. For now, we will continue service with Falcon and hope the lapse was an anomaly, or perhaps an incident that led to a change in policy or procedure. Nevertheless, it was nothing short of impressive to see the level of engagement, up to the owner, to ensure a certain standard, reputation and quality.

sheryl emerich

15:16 13 Sep 19

They are the best

Terry Whitten Jr

13:04 31 Oct 19

I am happy to do business with a company who will go as far as I do to satisfy their customers. I look forward to being a customer for many years to come. Thanks for the great service.

Vinny Laurie

17:01 24 Feb 20

I have tried 4 other lawn & pest services and Falcon is head and shoulders above all the rest. They are dependable, efficient and give expert care to my lawn, shrubs and trees. My service is provided by Jenny, a friendly young lady who always takes a few minutes to explain what service she is applying for that day. I really feel like she cares about my yard and me as a valued customer. Five gold stars for Jenny and Falcon!!!!

Patti Cornish

15:16 10 Feb 20

The employees are extremely polite and very knowledgeable. Each individual is an expert in one aspect or another of lawncare, pests, and pest control. My lawncare team leader is fastidious about the way my lawn looks and has been responsible for the recovery of the lawn. Great people, great company.

David Bussone

20:28 01 Nov 18

David was awesomeMy problems were over soon after 2nd visit.

Jessie B

10:48 26 Sep 19

Two technicians arrived to take care of the bugs on my outside shrubs they spoke up me telling me what the cause was, and told me they would apply the necessary treatment. They also spoke to me about changing the amount of water my automatic sprinklers were set at. I appreciate the information and concern for my shrubs. Thanks

Sandra Fielder

16:53 05 Nov 18

We use Falcon for our home's lawn and pest control and have enjoyed professional and knowledgeable service from their technicians. I understand the owner is an entomologist, which makes me feel more comfortable about the team's experience. And Joanne in the office is always helpful and cheerful. I highly recommend Falcon.

Teri Benson

01:27 06 Feb 18

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