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Reviews
What Clients Are Saying
I have used Falcon for years and have recommended them to friends. They do a excellent job and also respond promptly if I Request extra service for a issue.
Darwin Banes
14:27 11 Mar 20
We use Falcon for our home's lawn and pest control and have enjoyed professional and knowledgeable service from their technicians. I understand the owner is an entomologist, which makes me feel more comfortable about the team's experience. And Joanne in the office is always helpful and cheerful. I highly recommend Falcon.
Teri Benson
01:27 06 Feb 18
They have been very sweet and accommodating from the start! Prices are fair and the staff is friendly. There was a small error in communication, but Falcon and the office staff (JoAnne) were so quick and responsive to ensure it was fixed! They had our technician (DeMar) out less than 24 hours later. He has been great and I look forward to using their services!
Dana
22:36 03 Mar 20
We recently hired Falcon Lawn & Pest, as we were terribly unsatisfied with the company we had been using. Rishi and his team are the best! They have arrived on or before their scheduled service times and are incredibly thorough in treating our properties (3 in all). We are beyond pleased with their service and will continue to partner with them for all of our lawn and pest control needs. Keep up the great work guys!
Lake Minneola Inn
20:02 12 Mar 20
David was awesomeMy problems were over soon after 2nd visit.
Jessie B
10:48 26 Sep 19
I am happy to do business with a company who will go as far as I do to satisfy their customers. I look forward to being a customer for many years to come. Thanks for the great service.
Vinny Laurie
17:01 24 Feb 20
I have tried 4 other lawn & pest services and Falcon is head and shoulders above all the rest. They are dependable, efficient and give expert care to my lawn, shrubs and trees. My service is provided by Jenny, a friendly young lady who always takes a few minutes to explain what service she is applying for that day. I really feel like she cares about my yard and me as a valued customer. Five gold stars for Jenny and Falcon!!!!
Patti Cornish
15:16 10 Feb 20
Two technicians arrived to take care of the bugs on my outside shrubs they spoke up me telling me what the cause was, and told me they would apply the necessary treatment. They also spoke to me about changing the amount of water my automatic sprinklers were set at. I appreciate the information and concern for my shrubs. Thanks
Sandra Fielder
16:53 05 Nov 18
While I can't speak to their actual lawn/pest control service, I owe a debt of sincere gratitude to the cust svc & genuine act of kindness I received from one of the employees at Falcon (and honorable mention to her co-worker, Tammy or Tammi?) both of whom assisted me over emails and esp w/ JOANNE on the phone several times in one day. Even though I am not a customer, she went above & beyond to simply help me out of a jam w/ an unidentified critter I'd mistakenly thought was a rodent on my front porch and which she and her colleage, thru pics I emailed them (something I also made mistakes with but she didn't give up on me :) ultimately determined was actually a BAT! I never saw a bat before; had no idea they were the size of mice and in my irrational state and panic-stricken fear of mice had this poor thing trapped. I didn't want to leave it there and she couldn't provide a service for me but she gave me MORAL SUPPORT and stayed on the phone w/ me while I freed this poor trapped bat. In my defense, at first I just thought I was covering a dead mouse :( Then it came back to life but I still thought it was a mouse so I kept a box on it :( Once I knew it wasn't a mouse tnx to the time devoted by Joanne & Falcon I felt awful & immed wanted to let it out...Anyway, the point is THANK YOU JOANNE!! FALCON services the condo's grounds where I'm currently staying, not by choice, just stuck here, w/ a jungle of FLA creatures all around me incl snakes and an ant infestation inside & out I can't afford to treat w/ more than bug spray, but if I can save up enough, they'll be my first call. They were professional, quick, efficient, friendly, even before Joanne was on the case to let me know there was nothing they could do about my unusual situation. Turns out they were WRONG :) Joanne, you (and ur colleague) are my heros and esp your kindness & patience on the phone w/ me won you a future customer. And for the record I have another review on here about a pest control svc in ORL and it ain't pretty so I mean that :) BTW there's an even bigger bat crawling around out on my front porch right now. I didn't even flinch :) which is what reminded me to finally post this long overdue review! Hopefully he'll eat all the ants! Sincerely Marisa Gewirtz
marisa gewirtz
20:52 15 Aug 19
The employees are extremely polite and very knowledgeable. Each individual is an expert in one aspect or another of lawncare, pests, and pest control. My lawncare team leader is fastidious about the way my lawn looks and has been responsible for the recovery of the lawn. Great people, great company.
David Bussone
20:28 01 Nov 18
Update: We had some serious problems with our lawn as the photos would indicate. Initially, I was very disappointed because my research suggested that Falcon was my best choice for economical, quality lawn service. The first few months of service were great and then the problems occurred. It took a while to reach upper level management, but once this happened, good things started to happen again. In fact, we discovered that the owner, Mr Louis Witherington, takes any deficiencies in the quality of his service very seriously. He became personally involved and proffered a treatment plan that would ensure a lawn that appropriately displayed the company distinction among lawn care providers. Photos show improvements in a couple months. For now, we will continue service with Falcon and hope the lapse was an anomaly, or perhaps an incident that led to a change in policy or procedure. Nevertheless, it was nothing short of impressive to see the level of engagement, up to the owner, to ensure a certain standard, reputation and quality.
sheryl emerich
15:16 13 Sep 19
They are the best
Terry Whitten Jr
13:04 31 Oct 19
I have used Falcon for years and have recommended them to friends. They do a excellent job and also respond promptly if I Request extra service for a issue.
Darwin Banes
14:27 11 Mar 20
We use Falcon for our home's lawn and pest control and have enjoyed professional and knowledgeable service from their technicians. I understand the owner is an entomologist, which makes me feel more comfortable about the team's experience. And Joanne in the office is always helpful and cheerful. I highly recommend Falcon.
Teri Benson
01:27 06 Feb 18
They have been very sweet and accommodating from the start! Prices are fair and the staff is friendly. There was a small error in communication, but Falcon and the office staff (JoAnne) were so quick and responsive to ensure it was fixed! They had our technician (DeMar) out less than 24 hours later. He has been great and I look forward to using their services!
Dana
22:36 03 Mar 20
We recently hired Falcon Lawn & Pest, as we were terribly unsatisfied with the company we had been using. Rishi and his team are the best! They have arrived on or before their scheduled service times and are incredibly thorough in treating our properties (3 in all). We are beyond pleased with their service and will continue to partner with them for all of our lawn and pest control needs. Keep up the great work guys!
Lake Minneola Inn
20:02 12 Mar 20
David was awesomeMy problems were over soon after 2nd visit.
Jessie B
10:48 26 Sep 19
I am happy to do business with a company who will go as far as I do to satisfy their customers. I look forward to being a customer for many years to come. Thanks for the great service.
Vinny Laurie
17:01 24 Feb 20
I have tried 4 other lawn & pest services and Falcon is head and shoulders above all the rest. They are dependable, efficient and give expert care to my lawn, shrubs and trees. My service is provided by Jenny, a friendly young lady who always takes a few minutes to explain what service she is applying for that day. I really feel like she cares about my yard and me as a valued customer. Five gold stars for Jenny and Falcon!!!!
Patti Cornish
15:16 10 Feb 20
Two technicians arrived to take care of the bugs on my outside shrubs they spoke up me telling me what the cause was, and told me they would apply the necessary treatment. They also spoke to me about changing the amount of water my automatic sprinklers were set at. I appreciate the information and concern for my shrubs. Thanks
Sandra Fielder
16:53 05 Nov 18
While I can't speak to their actual lawn/pest control service, I owe a debt of sincere gratitude to the cust svc & genuine act of kindness I received from one of the employees at Falcon (and honorable mention to her co-worker, Tammy or Tammi?) both of whom assisted me over emails and esp w/ JOANNE on the phone several times in one day. Even though I am not a customer, she went above & beyond to simply help me out of a jam w/ an unidentified critter I'd mistakenly thought was a rodent on my front porch and which she and her colleage, thru pics I emailed them (something I also made mistakes with but she didn't give up on me :) ultimately determined was actually a BAT! I never saw a bat before; had no idea they were the size of mice and in my irrational state and panic-stricken fear of mice had this poor thing trapped. I didn't want to leave it there and she couldn't provide a service for me but she gave me MORAL SUPPORT and stayed on the phone w/ me while I freed this poor trapped bat. In my defense, at first I just thought I was covering a dead mouse :( Then it came back to life but I still thought it was a mouse so I kept a box on it :( Once I knew it wasn't a mouse tnx to the time devoted by Joanne & Falcon I felt awful & immed wanted to let it out...Anyway, the point is THANK YOU JOANNE!! FALCON services the condo's grounds where I'm currently staying, not by choice, just stuck here, w/ a jungle of FLA creatures all around me incl snakes and an ant infestation inside & out I can't afford to treat w/ more than bug spray, but if I can save up enough, they'll be my first call. They were professional, quick, efficient, friendly, even before Joanne was on the case to let me know there was nothing they could do about my unusual situation. Turns out they were WRONG :) Joanne, you (and ur colleague) are my heros and esp your kindness & patience on the phone w/ me won you a future customer. And for the record I have another review on here about a pest control svc in ORL and it ain't pretty so I mean that :) BTW there's an even bigger bat crawling around out on my front porch right now. I didn't even flinch :) which is what reminded me to finally post this long overdue review! Hopefully he'll eat all the ants! Sincerely Marisa Gewirtz
marisa gewirtz
20:52 15 Aug 19
The employees are extremely polite and very knowledgeable. Each individual is an expert in one aspect or another of lawncare, pests, and pest control. My lawncare team leader is fastidious about the way my lawn looks and has been responsible for the recovery of the lawn. Great people, great company.
David Bussone
20:28 01 Nov 18
Update: We had some serious problems with our lawn as the photos would indicate. Initially, I was very disappointed because my research suggested that Falcon was my best choice for economical, quality lawn service. The first few months of service were great and then the problems occurred. It took a while to reach upper level management, but once this happened, good things started to happen again. In fact, we discovered that the owner, Mr Louis Witherington, takes any deficiencies in the quality of his service very seriously. He became personally involved and proffered a treatment plan that would ensure a lawn that appropriately displayed the company distinction among lawn care providers. Photos show improvements in a couple months. For now, we will continue service with Falcon and hope the lapse was an anomaly, or perhaps an incident that led to a change in policy or procedure. Nevertheless, it was nothing short of impressive to see the level of engagement, up to the owner, to ensure a certain standard, reputation and quality.
sheryl emerich
15:16 13 Sep 19
They are the best
Terry Whitten Jr
13:04 31 Oct 19
Orlando Office
4062 S Goldenrod Rd,
Orlando, FL 32822-5623
407-281-8815
Wildwood Office
3100 NE 37 Place,
Wildwood, FL 34785-7822
352-689-0050